gt99 Privacy Policy – How We Handle Your Data

1. Introduction

This Privacy Policy describes how gt99 collects, uses, stores, and protects the personal information of players who register and use the gt99 online gaming platform. It applies to all interactions with the gt99 website and mobile application, including account registration, deposits, game sessions, and communication with our support team.

By creating an account on gt99, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this page periodically, as the policy may be updated from time to time to reflect changes in how we operate or changes in applicable privacy requirements.

Our platform is designed for Filipino players, and we handle personal data in a manner consistent with responsible data practices. We do not collect more information than is reasonably necessary to operate your account and keep the platform secure.

2. Data We Collect

gt99 collects personal data through the registration process, account activity, KYC verification, and your use of the platform. The categories of information we collect include:

We do not collect credit card numbers or cryptocurrency wallet addresses. All payment processing on gt99 is handled through supported Philippine e-wallets and online banking channels in PHP.

3. How We Use Your Data

The personal information gt99 collects is used for the following purposes:

• Account management: To create, maintain, and secure your player account, including OTP-based login verification.
• Identity and age verification: To confirm that you meet the 21+ age requirement and to process KYC verification before withdrawals.
• Payment processing: To process deposits and withdrawals in PHP through your chosen payment method.
• Platform security: To detect and prevent fraud, suspicious activity, duplicate accounts, and unauthorised access.
• Customer support: To respond to queries, investigate disputes, and resolve complaints.
• Responsible gaming: To monitor account activity for signs of problematic gaming behaviour and to apply account management tools where appropriate.
• Legal compliance: To meet our obligations under applicable data protection and anti-money laundering requirements.
• Platform improvement: To analyse usage patterns and improve the overall gaming experience — always using aggregated or anonymised data where possible.

gt99 does not use your personal data for unsolicited third-party marketing without your consent. If we send promotional communications, they will relate directly to your gt99 account activity and available promotions.

4. Sharing Your Data

gt99 does not sell, rent, or trade your personal information to third parties. We may share data with the following categories of recipients only where necessary and for legitimate purposes:

• Payment processors: Your transaction data is shared with the relevant Philippine e-wallet or banking provider to complete deposits and withdrawals. These providers operate under their own privacy and security standards.
• Game providers: Platform-level session data may be shared with our game providers to facilitate gameplay and resolve technical issues. Individual identity details are not shared with game providers beyond what is required for session management.
• Security and fraud prevention services: Technical data such as IP addresses and device fingerprints may be processed by platform security tools to detect and prevent fraudulent activity.
• Legal and regulatory authorities: Where required by applicable law or in response to a valid legal request, gt99 may disclose personal information to relevant authorities.

Any third party that processes data on behalf of gt99 is required to handle that data securely and only for the purpose for which it was shared.

5. Data Security

gt99 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• SSL (Secure Socket Layer) encryption on all data transmitted between your device and the gt99 platform.
• OTP (one-time password) verification for new device logins and sensitive account actions.
• Restricted internal access to personal data — only authorised personnel with a legitimate need can access account information.
• Regular security reviews of platform infrastructure.

No online platform can guarantee absolute security. If you suspect that your account has been accessed without authorisation, contact gt99 support immediately. We also encourage you to use a strong, unique password for your gt99 account and to keep your registered mobile number up to date for OTP delivery.

6. Data Retention

gt99 retains your personal data for as long as your account remains active and for a reasonable period after account closure, as required to meet legal, financial, and operational obligations. Transaction records and KYC documents may be retained for longer periods where required by applicable regulations.

When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you personally.

7. Cookies

gt99 uses cookies and similar tracking technologies to support the operation of the platform. Cookies help us maintain your session, remember your preferences, and monitor platform performance. We use the following types of cookies:

• Essential cookies: Required for the platform to function correctly. These include session management and login state cookies. You cannot opt out of these without affecting your ability to use the platform.
• Functional cookies: Used to remember your preferences and settings, such as language and display choices, so you do not have to reconfigure them every time you visit.
• Analytics cookies: Help us understand how players navigate the platform so we can identify areas for improvement. These use aggregated, anonymised data and are not linked to your personal identity.
• Security cookies: Used to detect suspicious activity and support fraud prevention measures, including session integrity checks.

By continuing to use the gt99 platform, you consent to the use of cookies as described above. Most browsers allow you to manage or disable cookies through their settings. Disabling essential cookies may affect platform functionality.

8. Your Rights

As a registered player on gt99, you have rights in relation to the personal data we hold about you. These include:

• Right to access: You may request a copy of the personal information gt99 holds about your account.
• Right to correction: If any of the information we hold is inaccurate or out of date, you may request that it be corrected. Note that some changes (such as your registered name) may require re-verification for security purposes.
• Right to erasure: You may request the deletion of your personal data, subject to our legal and regulatory obligations to retain certain records.
• Right to restriction: In certain circumstances, you may request that we limit the way we process your data while a concern is being investigated.
• Right to data portability: You may request a copy of your account data in a commonly used format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. This will not affect processing that took place before withdrawal.

To exercise any of these rights, contact our support team at [email protected]. We aim to respond to all data-related requests within a reasonable timeframe. We may need to verify your identity before processing certain requests.

9. Minors

gt99 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 21. Our registration process includes age verification steps to enforce this policy.

If we become aware that a minor has registered on the platform, the account will be closed immediately and any associated personal data will be deleted as quickly as possible, subject to any legal obligations that may apply.

If you believe a minor has registered using your contact details or device, please contact our support team at once so we can investigate and take appropriate action.

10. Policy Changes

gt99 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable regulations, or data handling practices. When we make material changes, the updated policy will be published on this page with a revised "last updated" date at the top.

We encourage you to check this page periodically. Continued use of the gt99 platform after a policy update constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or how gt99 handles your personal data, please get in touch with our support team. We are here to help and will respond as promptly as we can.

Email: [email protected]

For information about your account security settings and responsible gaming tools, visit our Responsible Gaming page or refer to the Terms & Conditions.